SITEMAP ABOUT
:: CONTACT
MiC Quality

SIX SIGMA GLOSSARY

  PROCESS IMPROVEMENT AND SIX SIGMA
ONLINE COURSES FREE TRIAL SIX SIGMA FAQ BROCHURES LICENSES ENROLL
GLOSSARY
:: Online Courses
:: Free Trial
:: Six Sigma
>> Glossary
>> Calculators
>> Reference Tables
>> Book Reviews
>> Black Belt ASQ
:: FAQ
:: Brochures
:: Licenses
:: Discounts
 
Welcome to MiC Quality Six Sigma Resources

MiC Quality
Online Learning
:: Home ::Six Sigma ::SIX SIGMA GLOSSARY: Team Tools :: CURRENT STUDENTS LOGIN

[SIX SIGMA GLOSSARY ALPHABETICAL INDEX] [SIX SIGMA GLOSSARY INDEX OF TOPICS]

Team Tools
 

One of the precepts of Total Quality Management, and now continued into Six Sigma, is that teams generally make better decisions than individuals. Various tools have been developed to help teams focus on the issues at hand in an objective manner. Some of these tools encourage creativity whilst other foster a systematic approach.

The tools in is section are designed to be used in a meeting, on a whiteboard or flipchart. See Process Improvement Tools for other tools. These other tools can also be used in a team context.

Different tools will be used at different stages of the process improvement activity. Some tools are:

5 Whys Root Cause Analysis

Affinity Diagrams

organizing large amounts of data
Brainstorming generating creative ideas
Cause and Effect Diagrams find possible causes of problems
Force Field Analysis determine the pros and cons of a proposal
Interest Based Bargaining finding a mutually acceptable solution
Interrelationship Diagram identifying the key factors
Kano Model Analyze customer wants and needs
Multivoting generating a shortlist of ideas
Nominal Group Technique generating a shortlist of ideas
Prioritization Matrices decide between alternative projects
 

Process improvement is included in the MiC Quality Primer in Statistics.

Try out our courses by taking the first module of the Primer in Statistics free of charge.

  Enroll Now
[SIX SIGMA GLOSSARY ALPHABETICAL INDEX] [SIX SIGMA GLOSSARY INDEX OF TOPICS] [Top]

MiC Quality Courses
:: Six Sigma Primer
:: Primer in Statistics
:: Advanced Statistics
:: Statistical Process Control SPC
:: Advanced SPC
:: Design of Experiments
:: Advanced DOE
:: Measurement Systems Analysis MSA/ Gage R&R
   
Primer in Statistics
FREE First Module
"Introduction to Statistics"

PDF

Primer in Statistics
FREE Reference Booklet

FREE Excel Primer
   
Learn More



 
Copyright 1998-2014 MiC Quality Legal Notices and Privacy Policy