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The term 'system' is used in two related but different ways in Quality:
i. A number of inter-connected processes, that include feedback loops, and hence cannot be analyzed in isolation.
ii. A defined and accepted method of carrying out activities. An organization with a systems approach carries out its activities by following defined methods, rather than under the discretion of the individual workers and supervisors. The most commonly accepted system for quality is the ISO9000 series of quality management system standard.
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