Six Sigma Glossary from MiC Quality


[SIX SIGMA GLOSSARY ALPHABETICAL INDEX
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Process Maps and Flow Charts
Flow Charts

A tool that shows the inputs, activities and outputs from a process:

Process

A series of activities aimed at the conversion of inputs into value added outputs:

Process Map

Often used as a synonym for Flowchart, although some authorities distinguish between the two. Process maps have more detail and include a timeline.

SIPOC Diagram

SIPOC stands for "Supplier Inputs Outputs and Customers". A SIPOC Diagram is created during the 'Define' phase of a Six Sigma project to ensure that the Suppliers, Inputs, Process, Outputs and Customers have been identified and are agreed by all the team members.



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