In this issue:

• Victorian Bushfires
• Specials - Let Us Know the Special You Need
• Special: 2 Weeks Extra FREE
• In Focus: Pareto Principle and Charts
• MiC Quality Online Courses
• Free Resources
• Next Update

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Due to the Victorian Bushfires of February 7, 2009 when the fires raged just a few kilometers from our offices on the outskirts of Melbourne, there was no February Bi-Monthly Update. While we were not affected directly a lot people near us were. The recovery and re-building is now on the way.

We thought that it might be best if you decide what Special would match your needs better. We could offer either x% discount or $$ off the cost. Please let us know before you enroll and specify the x% or $$ you would like off our normal prices. We could also allow extra time for free if that's what you need the most! Let Us Know the Special You Need

Our usual 2 Weeks Extra FREE is available with Promotional Code FE09

The Pareto principle was originated by an Italian economist, Vilfredo Pareto, who found that 20% of the population owned 80% of the resources. This principle applies to many phenomena, in process improvement it is often found that 80% of problems will result from 20% of the causes. Sometimes expressed as ‘The vital few and the trivial many’.

The Pareto chart is a type of ordered histogram often used to evaluate the frequency of occurrence of defects. It is called a Pareto Chart because the distribution of defects typically obeys the Pareto Principle, 20% of the defect categories account for 80% of the defects.

It is usual to include the grouped results in the bars, and a line graph of the cumulative total.

Follow the link for other Process Improvement Tools in MiC Quality Six Sigma Glossary.