MiC Quality MiC Quality QUARTERLY UPDATE
JULY 2011 
  Click here for the Web version of the current issue  
Online Course Instructor
Glen Netherwood
MiC Quality

 

Past Issues
April 2011

January 2011

October 2010
July 2010
April 2010
January 2010
July 2009
April 2009

December 2008

October 2008
June 2008
April 2008
February 2008
December 2007
October 2007
August 2007
June 2007
April 2007
February 2007
 
 
 

 

 

In Focus: TEAM TOOLS

In this issue:

To unsubscribe please use the contact form and select "Unsubscribe from Updates".

:: Specials

We are offering 20% OFF any course or package if you enroll before midnight of August 8, 2011 and use JL20 Promotional Code

:: Special: 20% OFF

For ALL Enrollments
QUOTE Promotional Code JL20
ENROLL NOW

This Special expires at midnight August 8, 2011
 
:: Team Tools

One of the precepts of Total Quality Management, and now continued into Six Sigma, is that teams generally make better decisions than individuals. Various tools have been developed to help teams focus on the issues at hand in an objective manner. Some of these tools encourage creativity whilst other foster a systematic approach.

The tools are designed to be used in a meeting, on a whiteboard or flipchart.

Different tools will be used at different stages of the process improvement activity. Some tools are:

  • 5 Whys - Root Cause Analysis
  • Affinity Diagrams - organizing large amounts of data
  • Brainstorming - generating creative ideas
  • Cause and Effect Diagrams - find possible causes of problems
  • Force Field Analysis - determine the pros and cons of a proposal
  • Interest Based Bargaining - finding a mutually acceptable solution
  • Interrelationship Diagram - identifying the key factors
  • Kano Model Analyze - customer wants and needs
  • Multivoting - generating a shortlist of ideas
  • Nominal Group Technique - generating a shortlist of ideas
  • Prioritization Matrices - decide between alternative projects

For more information refer to MiC Quality Six Sigma Glossary.

MIC QUALITY ONLINE COURSES
:: Six Sigma Primer
:: Statistical Process Control (SPC), Advanced Statistical Process Control
:: Design of Experiments (DOE), Advanced Design Of Experiments
:: Primer in Statistics, Advanced Statistics
:: Measurement Systems Analysis (MSA)/ Gage R&R
:: FREE Excel Primer
:: FREE Sample Module "Introduction to Statistics"
:: ALL COURSES
FREE Statistics Reference Booklet
FREE Six Sigma Summary Booklet
DOWNLOAD Brochure for All Courses


FREE SIX SIGMA TRAINING RESOURCES
:: 

500+ terms Six Sigma Glossary
(includes all terms in the ASQ SSBB Six Sigma Black Belt Body of Knowledge)

::

Sigma Calculator

::

Book Reviews

:: Reference Tables
:: Next Update

The next update will be in October 2011.

[Top]
NEW

 

 

MiC Quality