MiC Quality MiC Quality QUARTERLY UPDATE
JANUARY 2010 
  Click here for the Web version of the current issue  
Online Course Instructor
Glen Netherwood
MiC Quality

 

Past Issues
July 2009
April 2009

December 2008

October 2008
June 2008
April 2008
February 2008
December 2007
October 2007
August 2007
June 2007
April 2007
February 2007
 
 
 

 

 

In Focus: DMAIC

In this issue:

To unsubscribe please use the contact form and select "Unsubscribe from Updates".

:: Specials

To encourage groups of employees to enroll in our courses and share the online experience we are offering 15% Enroll with a Colleague discount - 5% increase over the regular discount:

:: Enroll with a Colleague Special: 15% OFF

For 2 People Enrolling at the Same Time
QUOTE Promotional Code EC15
ENROLL NOW

Offer expires February 10, 2010
 
:: DMAIC

The term 'DMAIC' stands for the five main steps in the Six Sigma process improvement method namely Define, Measure, Analyze, Improve and Control.

DEFINE

* the customer and their 'Critical To Quality' issues and expectations
* the business processes that are involved, the boundaries of the project
* create a process map
* decide on the metrics 'Big Y', little y's and the x's
* form a project team and develop a project charter

MEASURE

* the existing process by gathering data from the process

ANALYZE

* the data
* identify the gaps between existing and desired performance
* identify sources of variation
* decide on the processes that will be improved
* gather more data ('measure') if necessary

IMPROVE

* propose solutions
* carry out pilot studies, design of experiments etc. to test and evaluate the proposed solutions
* develop an implementation plan

CONTROL

* implement systems and procedures to ensure the improvements are sustained
* develop procedures, control plans, staff training etc.

A Six Sigma project works through each of these steps in turn, completing each before moving on to the next.

Follow the link for DMAIC in MiC Quality Six Sigma Glossary.

MIC QUALITY ONLINE COURSES
:: Six Sigma Primer
:: Statistical Process Control (SPC), Advanced Statistical Process Control
:: Design of Experiments (DOE), Advanced Design Of Experiments
:: Primer in Statistics, Advanced Statistics
:: Measurement Systems Analysis (MSA)/ Gage R&R
:: FREE Excel Primer
:: FREE Sample Module "Introduction to Statistics"
:: ALL COURSES
FREE Statistics Reference Booklet
FREE Six Sigma Summary Booklet
DOWNLOAD Brochure for All Courses


FREE SIX SIGMA TRAINING RESOURCES
:: 

500+ terms Six Sigma Glossary
(includes all terms in the ASQ SSBB Six Sigma Black Belt Body of Knowledge)

::

Sigma Calculator

::

Book Reviews

:: Reference Tables
:: Next Update

The Update will now come out quarterly. The next update will be in April 2010.

[Top]

 

 

MiC Quality