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:: Home :: SIX SIGMA :: ASQ SSBB (till October 20, 2007) :: CURRENT STUDENTS LOGIN
 
Six Sigma Black Belt ASQ SSBB Body of Knowledge (till October 20, 2007)
ASQ SSBB exam contains questions from many topics. These are listed in the Body of Knowledge reproduced below. This version of BOK includes links to Six Sigma Glossary.
I. ENTERPRISE WIDE DEPLOYMENT
II. BUSINESS PROCESS MANAGEMENT
III. PROJECT MANAGEMENT
IV. SIX SIGMA IMPROVEMENT METHODOLOGY AND TOOLS - DEFINE
V. SIX SIGMA IMPROVEMENT METHODOLOGY AND TOOLS - MEASURE
VI. SIX SIGMA IMPROVEMENT METHODOLOGY AND TOOLS - ANALYZE
VII. SIX SIGMA IMPROVEMENT METHODOLOGY AND TOOLS - IMPROVE
VIII. SIX SIGMA IMPROVEMENT METHODOLOGY AND TOOLS - CONTROL
IX. LEAN ENTERPRISE
   
[SIX SIGMA GLOSSARY INDEX OF TOPICS]
I. ENTERPRISE WIDE DEPLOYMENT (9 questions)

A. Enterprise View

  1. Value of Six Sigma
    Understanding the organizational value of six sigma and its philosophy, goals, and definition. (Comprehension)
  2. Business systems and processes
    Understand and distinguish interrelationships between business systems and processes. (Comprehension)
  3. Process inputs, outputs and feedback
    Describe how process, inputs, outputs and feedback of the system impact the enterprise system as a whole. (Comprehension)

B. Leadership

  1. Enterprise leadership
    Understand leadership roles in the deployment of six sigma (e.g. resources, organizational structure). (Comprehension)
  2. Six sigma roles and responsibilities
    Understand the roles/responsibilities of black belt, master black belt, green belt, champion, executive, and process owners. (Comprehension)

C. Organizational Goals and Objectives
Understand the key drivers for business; understand the key metrics/scorecards

  1. Linking projects to organizational goals
    Describe the project selection process including knowing when to use six sigma improvement methodology (DMAIC) as opposed to other problem-solving tools, and confirm link back to organizational goals. (Comprehension)
  2. Risk analysis
    Describe the purpose and benefit of strategic risk analysis (e.g. strengths, weaknesses, opportunities, threats (SWOT), scenario planning), including the risk of optimizing elements in a project or process resulting in suboptimizing the whole. (Comprehension)
  3. Closed loop assessment/knowledge management
    Document the objectives achieved and manage the lessons learned to identify additional opportunities. (Comprehension)

D. History of Organizational Improvement/Foundation of Six Sigma
Understand origin of continuous improvement tools used in six sigma (e.g. Deming, Juran, Shewhart, Ishikawa, Taguchi). (Comprehension)

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