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:: Home :: SIX SIGMA :: ASQ SSBB (from October 20, 2007) :: CURRENT STUDENTS LOGIN
 
Six Sigma Black Belt ASQ SSBB Body of Knowledge
The ASQ SSBB exam contains questions from many topics. These are listed in the Body of Knowledge reproduced below. This version of BOK includes links to our Six Sigma Glossary.
I. ENTERPRISE WIDE DEPLOYMENT
II. ORGANIZATIONAL PROCESS MANAGEMENT AND MEASURES
III. TEAM MANAGEMENT
IV. DEFINE
V. MEASURE
VI. ANALYZE
VII. IMPROVE
VIII. CONTROL
IX. DESIGN FOR SIX SIGMA FRAMEWORKS AND METHODOLOGIES
   
[SIX SIGMA GLOSSARY INDEX OF TOPICS]
I. ENTERPRISE WIDE DEPLOYMENT (9 questions)

A. Enterprise-Wide View

  1. History of continuous improvement
    Describe the origins of continuous improvement and its impact on other improvement models. (remember)
  2. Value and foundations of Six Sigma
    Describe the value of Six Sigma, its philosophy, history and goals. (Understand)
  3. Value and foundations of lean
    Describe the value of Lean, its philosophy, history and goals (Understand)
  4. Integration of Lean and Six Sigma
    Describe the relationship between Lean and Six Sigma (Understand)
  5. Business Processes and Systems
    Describe the relationship among various business processes (design, production, purchasing, accounting, sales, etc.) and the impact these relationships can have on business systems. (Understand)
  6. Six Sigma and Lean applications
    Describe how these tools are applied to processes in all types of enterprises: manufacturing, service, transactional, product and process design, innovation, etc. (Understand)

B. Leadership

  1. Enterprise leadership responsibilities
    Describe the responsibilities of executive leaders and how they affect the deployment of Six Sigma in terms of providing resources, managing change, communicating ideas, etc. (Understand)
  2. Organizational Roadblocks
    Describe the impact an organizations's culture and inherent structure can have on the success of Six Sigma, and how deployment failure can result from lack of resources, management, support, etc.; identify and apply various techniques to overcome these barriers. (Apply)
  3. Change Management
    Describe and use various techniques for facilitating and managing organizational change. (Apply)
  4. Six Sigma projects and kaizen events
    Describe how projects and kaizen events are selected, when to use Six Sigma instead of other problem-solving approaches, and the importance of aligning their objectives with organizational goals. (Apply)
  5. Six sigma roles and responsibilities
    Describe the roles and responsibilities of Six Sigma participants: black belt, master black belt, green belt, champion, process owners and project sponsors. (Understand)
Next ORGANIZATIONAL PROCESS MANAGEMENT & MEASURES

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