much do the courses cost?
Six Sigma Primer, Primer in
Statistics, Advanced Statistics,
SPC and Advanced SPC cost US$190
each; DOE, Advanced DOE and
MSA courses cost US$250 each.
We also offer packages of basic
and advanced courses - Statistics
and SPC for US$290, and DOE
for US$390. All 7 courses cost
US$990 without the Six Sigma
Primer and US$1150 with the
Six Sigma Primer.
there any discounts available?
For details of current offers
please visit the Discounts
much time do I have to complete
Each course takes about 30 hours
of work. You will have 4 weeks
plus one free 2-week extension
for each course. Additional 2-week
extensions can be purchased at
the cost of US$80. If you enroll
in multiple courses you will have
12 months of elapsed time to complete
all courses. Courses are taken
certification will I receive?
You will receive a
certificate of completion if
you work through over 80% of
course material. If you hold
ASQ certification like CQE you
will be able to claim 3 Recertification
Units (RUs) for each of our
courses except for Six Sigma
Primer which will entitle you
to 2 RUs.
MiC Quality provide Six Sigma
Black Belt certification?
No. MiC Quality specializes
in statistics and quality tools
used by Six Sigma Green Belts
and Black Belts. Our Primer
in Statistics and the SPC course
cover most of the tools required
by Six Sigma Green Belts. Our
courses cover most of the statistical
tools required for ASQ SSBB
I need to purchase any books for
No. The courses are self-contained.
Once you complete the courses
we recommend books
for further study and reference.
I receive the course notes?
All courses come with free downloadable
reference booklets that contain
the summary of the material and
the key reference tables and formulas.
Enrolled students have the option
to receive the printed booklets
free of charge after the completion
of the courses. Full course notes
are available to students enrolled
in the SPC and Advanced SPC courses
at an additional charge of US$40.
do I need for the courses?
A recent browser like Microsoft
Internet Explorer or Firefox with
Flash plugin and Microsoft Excel.
In some of the advanced courses
you may also need to use Minitab.
The free trial version
of Minitab is available
can I start the course?
All courses are self-paced and
you can nominate your preferred
start date on the enrollment form.
If you would like to take advantage
of a current special you can specify
a start date for up to 12 months
is there a start date on the course
If you do not not specify a start
date your access will be started
on the first Monday after enrollment,
the date shown on the course page.
do I enroll in the courses?
Go to the enrollment
page and select your preferred
methods of payment are available?
For individual students
the most common is payment by
credit card securely online. For
company licenses payment is usually
made via a wire transfer.
I ask the instructor questions?
Yes. We provide unlimited
email support for any questions
about the course material. You
can also discuss how you would
like to apply it in practice.
You will get a response within
24 hours or less.
you provide support on weekends
and public holidays?
Yes. We provide email
support 365 days a year for questions
related to the course material
and for the technical support.
is your refund policy?
We will refund your payment on
request if you have not logged
into the course. We will not refund
after you have received an electronic
copy of the notes for the SPC
courses. We will allow you to
defer the course with unused access
time for up to 12 months if you
have an important reason. You
need to request deferral by email.